We were overdue a deep clean of the kitchen and other parts of the house. I have worked with Fantastic Cleaners before when I moved house and was so impressed that I had no hesitation in booking their services again. Daniel and his team mate came to carry out a professional deep clean of the oven and fridge. I cannot possibly find a single fault in their work. They went above and beyond our expectations and Daniel was kind enough to point out some of the repairs required and share some excellent tips on using our oven. The fridge has never looked so good. We also booked a one off cleaning for the rest of the house which was done by Ivan and Arnold. We can confidently say the same with regards to their professionalism and going above and beyond. We felt like the painters and decorators had been in too! My partner and I have had very little time to perform any kind of deep cleaning to the house because we have been working 7 days per week. It is very reassuring that we can 100% count on Fantastic Cleaners to provide us with a high standard of work at an affordable price. The online booking system and customer service is second to none! Thank you Fantastic Services. See you again.
I would not recommend using this service - warning hidden costs which at no point are mentioned when you book and pay. Put full details of what needed to be cleaned and the size of the apartment for end of tenancy clean and paid up front for the clean. When the cleaners arrived they tried to claim that the apartment was bigger and dirtier than I had indicated and said we either had to pay an extra £75 on top of what we had already paid or they would remove the guarantee. I lived in a small one bed flat in good condition. Unfortunately we were not in a position to re-book as our check out was the following day. If, like us you think this company seems like a good price please consider they may force additional costs on the day of the clean.
We can't fault the team who came to deep-clean our flat in preparation for our moving out. They were on time (early in fact), worked diligently and did a brilliant job! The flat looked spotless once they had finished and we received our full deposit back as a result. Many thanks!
My tenants hired this company to do an after tenancy clean last week. The cleaning was appalling. When I arrived to check the tenants out I could see the flat hadn't been hoovered at all and there were loads of things that weren't clean and/or were dusty. They apparently came back the next day but there wasn't much improvement. The point of an after tenancy clean is that you clean all the places tenants don't get to when they live in a property for a couple of years. They basically did a normal clean of a bathroom and kitchen but nothing else. I am still finding problems a week later. I am a private landlord and so didn't charge my tenants for another clean, I've ended up doing it myself. But I guarantee a letting agent would have charged them for another company to come in and redo it so if you're a tenant be warned! If you're a landlord and your tenant tells you they are using this company tell them to cancel and hire someone else. I've used other cleaners before that charged about the same and they did an amazing job. There are much better options out there.
The girl was polite but you charged us £7 for detergents but just you use so low quality detergents for cleaning.
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